TERMS AND CONDITIONS

Application and entire agreement

  1. These Terms and Conditions apply to the provision of the services detailed in our quotation (Services) by Runaway Collective Limited a company registered in England and Wales under number 09770597 whose registered office is at 27 Old Gloucester Street, London, England, WC1N 3AX  (we or us) to the person buying the services (you).
  2. You are deemed to have accepted these Terms and Conditions when you accept our quotation or from the date of any performance of the Services (whichever happens earlier) and these Terms and Conditions and our quotation (the Contract) are the entire agreement between us.
  3. You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf. These Conditions apply to the Contract to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

Interpretation

  1. A “business day” means any day other than a Saturday, Sunday or bank holiday.
  2. The headings in these Terms and Conditions are for convenience only and do not affect their interpretation.
  3. Words imparting the singular number shall include the plural and vice-versa.

Services

  1. We warrant that we will use reasonable care and skill in our performance of the Services which will comply with the quotation, including any specification in all material respects. We can make any changes to the Services which are necessary to comply with any applicable law or safety requirement, and we will notify you if this is necessary.
  2. We will use our reasonable endeavours to complete the performance of the Services within the time agreed or as set out in the quotation; however, time shall not be of the essence in the performance of our obligations.
  3. All of these Terms and Conditions apply to the supply of any goods as well as Services unless we specify otherwise.

Your obligations

  1. You must obtain any permissions, consents, licences or otherwise that we need and must give us with access to any and all relevant information, materials, properties and any other matters which we need to provide the Services.
  2. If you do not comply with clause 10, we can terminate the Services.
  3. We are not liable for any delay or failure to provide the Services if this is caused by your failure to comply with the provisions of this section (Your obligations).

Fees, Deposits and Refunds

  1. The fees (Fees) for the Services are set out in the quotation/subscription and are on a time and materials basis.
  2. In addition to the Fees, we can recover from you a) reasonable incidental expenses including, but not limited to, travelling expenses, hotel costs, subsistence and any associated expenses, b) the cost of services provided by third parties and required by us for the performance of the Services, and c) the cost of any materials required for the provision of the Services.
  3. You must pay us for any additional services provided by us that are not specified in the quotation in accordance with our then current, applicable daily rate in effect at the time of performance or such other rate as may be agreed between us. The provisions of clause 14 also apply to these additional services.
  4. The Fees are inclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.
  5. You must pay a deposit (“Deposit”) as detailed in the quotation at the time of accepting the quotation.
  6. If you do not pay the Deposit to us according to the clause above, we can either withhold provision of the Services until the Deposit is received or can terminate under the clause below (Termination).
  7. The Deposit is non-refundable unless we fail to provide the Services and are at fault for such failure (where the failure is not our fault, no refund will be made).
  8. No refunds will be given after the initial 14 day cooling off period.

Cancellation and amendment

  1. We can withdraw, cancel or amend a quotation if it has not been accepted by you, or if the Services have not started, within a period of 7 days from the date of the quotation, (unless the quotation has been withdrawn).
  2. Either we or you can cancel an order for any reason prior to your acceptance (or rejection) of the quotation.
  3. If you want to amend any details of the Services you must tell us in writing as soon as possible. We will use reasonable endeavours to make any required changes and additional costs will be included in the Fees and invoiced to you.
  4. If, due to circumstances beyond our control, including those set out in the clause below (Circumstances beyond a party’s control), we have to make any change in the Services or how they are provided, we will notify you immediately. We will use reasonable endeavours to keep any such changes to a minimum.

Payment

  1. We will invoice you for payment of the Fees either:
    1. when we have completed the Services; or
    2. on the invoice dates set out in the quotation.
  2. You must pay the Fees due within 1 day of the date of our invoice or otherwise in accordance with any credit terms agreed between us.
  3. Time for payment shall be of the essence of the Contract.
  4. Without limiting any other right or remedy we have for statutory interest, if you do not pay within the period set out above, we will charge you interest at the rate of 39% per annum above the base lending rate of the Bank of England from time to time on the amount outstanding until payment is received in full.
  5. All payments due under these Terms and Conditions must be made in full without any deduction or withholding except as required by law and neither of us can assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.
  6. If you do not pay within the period set out above, we can suspend any further provision of the Services and cancel any future services which have been ordered by, or otherwise arranged with, you.
  7. Receipts for payment will be issued by us only at your request.
  8. All payments must be made in British Pounds unless otherwise agreed in writing between us.

Sub-Contracting and assignment

  1. We can at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of our rights under these Terms and Conditions and can subcontract or delegate in any manner any or all of our obligations to any third party.
  2. You must not, without our prior written consent, assign, transfer, charge, subcontract or deal in any other manner with all or any of your rights or obligations under these Terms and Conditions.

Termination

  1. All subscriptions are for a minimum of 3 months unless otherwise stated (see contract for more details)
    You can terminate your subscription by giving 30 days notice after your initial expiration period, either 3 or 6 months depending on the subscription chosen.
  2. After termination of services, we will hand over all finished work and close the project board 30 days from termination. No refunds will be given after termination.
  3. We can terminate the provision of the Services immediately if you:
    1. commit a material breach of your obligations under these Terms and Conditions; or
    2. fail to make pay any amount due under the Contract on the due date for payment; or
    3. are or become or, in our reasonable opinion, are about to become, the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtor; or
    4. enter into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with its creditors; or
    5. convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager, administrator or administrative receiver appointed in respect of your assets or undertakings or any part of them, any documents are filed with the court for the appointment of an administrator in respect of you, notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in para. 14 of Schedule B1 of the Insolvency Act 1986), a resolution is passed or petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency.

Intellectual property

  1. We reserve all copyright and any other intellectual property rights which may subsist in any goods supplied in connection with the provision of the Services. We reserve the right to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.

Liability and indemnity

  1. Our liability under these Terms and Conditions, and in breach of statutory duty, and in tort or misrepresentation or otherwise, shall be limited as set out in this clause.
  2. The total amount of our liability is limited to the total amount of Fees payable by you under the Contract.
  3. We are not liable (whether caused by our employees, agents or otherwise) in connection with our provision of the Services or the performance of any of our other obligations under these Terms and Conditions or the quotation for:
    1. any indirect, special or consequential loss, damage, costs, or expenses or;
    2. any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; or
    3. any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; or
    4. any losses caused directly or indirectly by any failure or your breach in relation to your obligations; or
    5. any losses arising directly or indirectly from the choice of Services and how they will meet your requirements or your use of the Services or any goods supplied in connection with the Services.
  4. You must indemnify us against all damages, costs, claims and expenses suffered by us arising from any loss or damage to any equipment (including that belonging to third parties) caused by you or your agents or employees.
  5. Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude or limit liability.
  6. Proof approval
    Design proofs are sent via your Trello board and/or email, using the wording, brand elements and layout agreed upon in your brief. You are responsible for checking layout, typos, brand requirements, wording, spelling and grammar. If designs are approved and signed off with typos or errors and printed, Runaway Collective Ltd takes no responsibility. If replacements are required, they will be charged for in full.

Circumstances beyond a party’s control

  1. Neither of us is liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question. If the delay continues for a period of 90 days, either of us may terminate or cancel the Services to be carried out under these Terms and Conditions.

Communications

  1. All notices under these Terms and Conditions must be in writing and signed by, or on behalf of, the party giving notice (or a duly authorised officer of that party).
  2. Notices shall be deemed to have been duly given:
    1. when delivered, if delivered by courier or other messenger (including registered mail) during the normal business hours of the recipient;
    2. when sent, if transmitted by fax or email and a successful transmission report or return receipt is generated;
    3. on the fifth business day following mailing, if mailed by national ordinary mail; or
    4. on the tenth business day following mailing, if mailed by airmail.
  3. All notices under these Terms and Conditions must be addressed to the most recent address, email address or fax number notified to the other party.

No waiver

  1. No delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy nor stop further exercise of any other right, or remedy.

Severance

  1. If one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that / those provisions will be deemed severed from the remainder of these Terms and Conditions (which will remain valid and enforceable).

Law and jurisdiction

  1. These Terms and Conditions are governed by and interpreted according to English law. All disputes arising under these Terms and Conditions are subject to the exclusive jurisdiction of the English courts.

Competition, Offer and Price Draw Terms & Conditions

Any offer, promotion, code, special (“the Offer”) offered by Runaway Collective Ltd (“We”) has the following Terms and Conditions:

The Offer runs for a finite period, as defined in the Offer Terms and Conditions below or on the coupon itself.
If no end date is defined on the advertisement, coupon or voucher then the time limit for the offer is a maximum of 30 days after the campaign started.
The Offer cannot be used in conjunction with any other offer.
We reserve the right to exclude any person from participating in the Offer on reasonable grounds.
We reserve the right to end the Offer or to amend these terms and conditions at any time without prior notice.
The Offer is subject to availability.
Where applicable, the Offer will only continue while capacity lasts.
The Offer can only be redeemed once by the same customer/account holder within the period of validity (unless specifically overridden by an additional Term and Condition).
Offers may apply to participating branches only, and not our entire group. We reserve the right to amend the participating branches at any time without prior notice.

The Offer name may differ across our marketing material and as such, We;
Reserve the right to change the wording without prior notice.
Reserve the right to define which offer the wording is referring to.
By applying for an offer you are opting in to receive marketing material via email. You may unsubscribe at any time.

10%,20, 30% and 50% Off Coupon Code Terms & Conditions:

Only one coupon code per customer.
Coupon cannot be used in conjunction with any other offers, coupons or sales.
The percentage discount for new customers only.
The percentage discount is applied to the first month of service only and cannot be carried over.
The Offer runs for a finite period, as defined in the Offer Terms and Conditions below or on the coupon itself.
If no end date is defined on the advertisement, coupon or voucher then the time limit for the offer is a maximum of 30 days after the campaign started.
We reserve the right to exclude any person from participating in the Offer on reasonable grounds.
We reserve the right to end the Offer or to amend these terms and conditions at any time without prior notice.
The Offer is subject to availability.
Where applicable, the Offer will only continue while capacity lasts.
The Offer can only be redeemed once by the same customer/account holder within the period of validity (unless specifically overridden by an additional Term and Condition).
Offers may apply to participating branches only, and not our entire group. We reserve the right to amend the participating branches at any time without prior notice.

Generic Terms & Conditions for Gift Vouchers
Any gift card offered by Runaway Collective Ltd (“Us”, “We” or “Our”) has the following Terms and Conditions:

Gift cards may only be redeemed by the recipient as intended by Us, subject to Our Generic Terms and Conditions.
Gift cards may only be redeemed once.
Gift cards can be redeemed at the Runaway Collective Ltd ecommerce shop.
Gift cards cannot be exchanged for cash.
Gift cards are only valid until the date printed on the card.
If no end date is defined on the gift card, it is valid for a maximum of 30 days after the gift card was given by Us.
Only original gift cards printed by Us will be accepted. Photocopies and Reproductions will not be accepted.
Gift cards can only be used during a purchase or payment of a bill online.
Gift card values may not be added as a credit to an account.
If you do not spend the entire balance on the gift card on a purchase or bill payment, the remaining balance will immediately expire.
Gift cards should be treated as cash. They are not cheque guarantee, credit or charge cards. We will not accept liability for lost, stolen or damaged cards.
We reserve the right to amend the terms and conditions of gift cards at any time and to take appropriate action, including the cancellation of the card, if We, in Our discretion, deems such action necessary.
This does not affect your legal rights.

Competition & Prize Draw Terms & Conditions

Any competition, prize draw or giveaway (“the Offer”) offered by Runaway Collective Ltd (“We”) has the following Terms and Conditions:
Competition details form part of these terms and conditions.
Entry is open to residents of the UK except for employees (and their families) of Runaway Collective Ltd, its printers and agents, the suppliers of the prizes and any other companies associated with the competitions.
The entrant(s) must be aged 18 or over.
Proof of identity and age may be required.
Use of a false name or address will result in disqualification.
All entries must be made directly by the person entering the competition.
Entries made online using methods generated by a script, macro or the use of automated devices will be void.
No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.
The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.
The winner(s) is(are) responsible for expenses and arrangements not specifically included in the prizes, including any necessary travel documents, passports and visas. Prizes are subject to availability and the prize suppliers’ terms and conditions.
The promoters reserve the right to amend or alter the terms of competitions and reject entries from entrants not entering into the spirit of the competition.
In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.
The winner(s) agree(s) to the use of their name, photograph and disclosure of country of residence and will co-operate with any other reasonable requests by Runaway Collective Ltd relating to any post-winning publicity.
Unless stated otherwise all postal entries must be made on the relevant coupon or form.
Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.
Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.
Confirmation of the prize will also be made in writing to the winner(s).
Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.
Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision. Competitions may be modified or withdrawn at any time.
The provider of the prize is specified within the promotional material.
In the event of a discrepancy between these standard terms and conditions and the details in the promotional material (or any other terms and conditions provided/referred to at the time of entry), the details of the promotional material (and any other terms and conditions provided/referred to at the time of entry) shall prevail.
By entering a competition you are opting in to receive marketing material via email. You may unsubscribe at any time.